Location: Dickinson, ND

Summary: This position will be responsible for writing orders, taking calls, preparing project bids, and providing overall customer service.   Sales and/or customer service experience is required. This will be a Full-Time, hourly position. Shifts will range from 7:00a.m.-5:00p.m., Monday-Friday.

 Specific Duties Include:

  • Assisting customers with product inquiries, writing orders accurately
  • Generating customer quotations and follow up on quotes requested
  • Provide trouble shooting and product application assistance to customers and technical support to other associates and customers
  • Working with other sales team members to resolve customer service issues in a timely manner.
  • Act as primary inside customer contact for assigned customers, as well as back-up contact for unassigned customers
  • Primary facilitator for customer ordering process
  • Identifying and proactively responding to opportunities to promote the sale of additional products

Position Requirements:

  • Strong attention to detail and ability to follow-through/follow-up
  • Active listener – can easily determine customer needs
  • Excellent relationship building skills
  • Superior problem solving, project management and analytical skills
  • Outstanding interpersonal, customer service and communication skills, including phone skills.
  • Ability to plan, prioritize and organize work effectively.
  • Product and technical knowledge that would normally be acquired in two or more years of college or technical school
  • 3-5 years of field experience or equivalent training in residential/commercial application in Electrical

Apply For This Position