At DSG, we consider every one of our customers to be a partner. After all, your success is the key to our own. To prove that our focus is squarely on the growth and productivity of our partners, we make three promises to you. Together, they make up DSG’s Customer Service Guarantee.

100% Order Accuracy
You’ll get exactly what you ordered and the peace of mind that comes with it.

2 Business Day Stock Credit
Any time you return a stock item, we’ll issue your credit within two business days, helping your cash flow to stay healthy.

Top 200 Items Always In Stock*
If the product you need is on our Top 200 List (which includes many of our most popular electrical, plumbing and HVAC/R products), you can count on us to have it ready for you when you need it.

If we fall short on any of these promises, we’ll issue you a $25 certificate to redeem on a future purchase. Contact your DSG representative for more information.


*Not included in Waterworks Customer Service Guarantee.

DSG Customer Service Guarantee Logo


Current Company Scorecard Results

Top Stock 200
99.0%
100% Order Accuracy
99.6%
2-Day Credits
99.9%

Here are our Top 200 lists for Electrical, Plumbing and HVAC/R products

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